Digital Signature Tenancy Agreement Service

Digital Signature Tenancy Agreement

What is a Digital Signature Tenancy Agreement?

A digital tenancy agreement is an electronically prepared and Signed rental agreement between a landlord and tenant. Rojak Property offers Malaysian-compliant templates that are easy to fill, sign, and legally binding. Avoid printing, scanning, or physical meetings—everything happens online.

why choosing us?

First Ever Digital Revolution on Tenancy Agreement

Expect the ease of managing your tenancy agreements fully online—secure, legal, and hassle-free. The first-ever digital revolution simplifies signing, stamping, and storing your agreements, all in one seamless platform.

Create a Legally Binding Digital Tenancy Agreement in Minutes

Fully compliant with Malaysian law. Sign, store, and share agreements online.

Frequently Asked Questions

GENARAL FAQs

1. What is Rojak Property?

Rojak Property is a revolutionary property listing & rental platform that empowers property agents, landlords, and tenants with tools to ensure secure, efficient, and transparent searching & rental transactions.

We provide the below core services:
✅ Tenant screening & payment records
✅ Digital tenancy agreements
✅ Rental tracking & accountability tools
✅ Debt recovery support for unpaid rent

2. Is Digital Signature Tenancy Agreement legal in Malaysia?

Yes, a digitally signed tenancy agreement is legal. Its duly stamped copy is admissible in court under Section 7 of the Electronic Commerce Act 2006 and Section 62(2) of the Digital Signature Act 1997 in Malaysia.

3. Why is IC/Passport Submission Required for Digital Signing?

Both tenants and owners are required to submit their IC or Passport for verification to ensure security, trust, and legal compliance.

✅ Prevents fraud
✅ Protects against rental scams
✅ Builds trust among all parties

4. Is It Safe to Submit My IC/Passport?

Yes! Rojak Property ensures data security:

🔒 Encrypted & Secure – Stored with licensed Certificate Authorities (CA)
🛡 PDPA Compliance – We follow Malaysia’s Personal Data Protection Act
✅ Used Only for Verification – Not shared or used for other purposes

5. How Do Owners and Tenants Sign the Agreement?

Agents generate a lawyer-prepared tenancy agreement. Owners and tenants receive login credentials to sign digitally on Rojak Property’s platform.

6. Do Digital Tenancy Agreements Need to Be Stamped?

Yes. Even digitally signed agreements must be stamped by LHDN for legal validity in disputes.

7. What is the Tenancy Period?

The tenancy period starts from a minimum of 12 months and can go up to 36 months.

8. Who Can Use Rojak Property?

🏡 Property Agents – Secure more deals and become owners’ top choice
🏠 Landlords – Avoid bad tenants and rent with confidence
👨‍💼 Tenants – Build rental history and enjoy secure rentals

9. How Does Rojak Property Make Renting Safer?

We use CTOS credit checks, rental history, and secure digital agreements to minimize risk.

10. Why Clear Cache If Experiencing Issues?

Cached data may cause issues like outdated info or loading errors. Clear your browser’s cache and reload. Still stuck? Contact us at 018-350 3366.

AGENT FAQs

1. How Can I Register as an Agent on Rojak Property?

✅ Visit RojakProperty.com and click “Sign Up as an Agent”.
✅ Fill in your personal and agency details.
✅ Upload your REN (Real Estate Negotiator) license for verification.
✅ Once approved, you can start listing properties immediately!

2. What Documents are Required for an Agent’s Sign-Up?

NRIC / Passport Copy (Front & Back)
REA / REN Certificate
Appointment Letter
Company Business Registration (SSM) (if applicable)
Profile Photo

3. Does Rojak Property Provide an Operation Manual?

Yes, we provide a comprehensive manual for agents, owners, and tenants.

4. How Does Rojak Property Help Property Agents?

🔹 Find quality tenants with verified rental records.
🔹 Speed up deals with digital tenancy agreements.
🔹 Screen tenants’ payment history.
🔹 Reduce paperwork and close more deals.
🔹 Handle bad tenants with legal actions.

5. Can I List Properties on Rojak Property?

Yes! You can list properties, connect with pre-screened tenants, and get high-quality leads.

6. Can I Manage Digital Tenancy Agreements?

✅ Yes! Create and store legally recognized tenancy agreements.
✅ Secure online storage.
✅ Easy renewal and rental tracking—even stamping.

7. How Much Does It Cost for Agents?

We offer affordable subscription plans with no hidden fees.

8. Can Agents Get Refunds After E-Stamping?

No. Refunds are not provided once the agreement is stamped by LHDN Malaysia.

9. When Are Membership Fees Due?

You can check your package and expiration date in your account anytime.

10. What If a Landlord Refuses a Tenant?

We offer tenant verification and debt recovery services, but landlords make the final decision.

LANDLORD FAQs

1. How does Rojak Property Help Landlords?

✔️ Screen tenants before renting using rental payment history.

✔️ Prevent unpaid rent cases with rental tracking tools.

✔️ Use legally secure digital agreements to protect your rights.

✔️ Get debt recovery support in case of unpaid rent.

2. Will Rojak Property Receive Rental on behalf of Owner?

No. We just provide a digital signaturing and rental record platform for owner & tenant.

3. What Happens if my Tenant Doesn’t Pay Rent on Time?

🔹 If a tenant fails to pay rent, Rojak Property can:

✔️ Send a formal reminder letter and eviction notice.

✔️ Report the late payment record (affecting future rental applications).

✔️ Take legal action if non-payment continues.

✔️ Provide debt recovery assistance to help recover unpaid rent.

4. Can Landlords Report Bad Tenants?

Yes! Landlords can report tenants with poor payment history, helping other property agents and landlords make informed decisions.

5. How to Report Bad Tenant?

Email: Support@rojakproperty.com
WhatsApp: 073508813
Submit traceable reports for processing.

6. What are the Fees I Need to Pay to Rojak Property?

As a landlord, please contact your assigned agent for details regarding fees.

TENANT FAQs

1. How does Rojak Property Benefit Tenants?

🔹 Build a rental history to qualify for better properties.

🔹 Secure refundable deposits and avoid disputes.

🔹 Fast-track rental applications with verified records.

2. Can Tenants get their Rental Payment Report after Agreement Expired?

Yes! Paying rent on time makes it easier to qualify for future premium rentals.

3. What if a Landlord Refuses to Return my Deposit?

Our digital tenancy agreements document all terms, providing legal protection for tenants.

4. Is my Entered Data Secure?

Yes! We use secure data encryption to protect all user data.

5. Can Owners or Tenants Open an Account with Rojak Property?

For now, owners and tenants cannot create an account directly with Rojak Property.

Why?

🔹 Rojak Property is designed for property agents – only registered agents/brokers can create accounts and manage listings.

🔹 Landlords and tenants engage through agents, ensuring a professional and secure rental process.

🔹 Agents manage property listings and tenancy agreements, while owners and tenants handle rental transactions.

6. How can Owners and Tenants Sign Up for Rojak Property?

✔️ Owners – Work with a registered property agent to list and manage your property.

✔️ Tenants – Proceed with a registered agent.

7. What Should I Do If the Agent Does Not Respond?

If an agent is unresponsive or not cooperating, reach out to us for assistance in closing the deal.

📞 Call: 07-350 8813

📧 Email: support@rojakproperty.com

8. Who Can I Contact for Support?

📧 Email: support@rojakproperty.com

📞 Phone: 07-350 8813

📱 WhatsApp: 018-350 3366 / 018-789 3366