Privacy Policy

Last updated: June 5, 2024

This Privacy Policy describes how Rojak Property Sdn. Bhd. (“we”, “us”, or “our”) collects, uses, and discloses your information when you use our mobile app and web services.

Company Details

Company Name: Rojak Property Sdn. Bhd.
Address: 1B, Jalan Harmonium 35/1, Taman Desa Tebrau, 81100 Johor Bahru, Johor
Contact:
Phone: +607-350 8813 / +6018-350 3366
Email: support@rojakproperty.com

Interpretation and Definitions

Account: A unique account created for you to access our service.
Company: Refers to Rojak Property Sdn. Bhd.
Cookies: Small data files stored on your device.
Device: Any device like a phone, tablet, or computer.
Personal Data: Information that can be used to identify you.
Service: Refers to our mobile application and website.
TWA App: This app uses Trusted Web Activity (TWA) to deliver a web experience inside the Android app.

Information We Collect

We may collect the following types of information:

  • Contact details: name, email, phone number, address
  • Device and usage data: IP address, browser type, pages visited, device type
  • Information you voluntarily provide through forms or account creation

How We Use Your Information

We use your personal data to:

  • Provide and maintain our services
  • Communicate with you regarding support or updates
  • Respond to your inquiries
  • Improve our website and app performance
  • Ensure legal compliance

Cookies and Tracking

We use essential cookies to operate the site. We do not use advertising or analytics cookies in the app at this time.

Third-Party Services

We do not use Firebase or other third-party tracking SDKs in this app. The app operates as a Trusted Web Activity (TWA) and displays our website content.

Data Retention

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy.

Data Sharing

We do not sell or rent your personal data. We may share it with service providers or affiliates only for necessary business operations or legal obligations.

Security

We take reasonable steps to protect your personal information, but no online service is 100% secure.

Your Rights

You may request to access, correct, or delete your personal information by contacting us at support@rojakproperty.com.

Children’s Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions or concerns, please contact us:

Please be reminded that a fee of RM200 will apply for utilizing our legally binding Digital Tenancy Agreement process and rental monitoring service. This fee does not include any applicable stamp duty.